Privacy Policy

Last updated: 2026-09-05

How image processing works

The public ImageNow image tools process supported files locally in your browser. The images you select and the files created by the tools are not uploaded to ImageNow servers. The tool's working session ends when you close or refresh the page; your original files and any results you have downloaded remain on your device.

The public tools can be used without creating an account or providing payment details.

Website requests and support messages

The following information is involved in visiting the website or contacting us:

• Technical request data — when your browser requests a page, the hosting service receives information such as your IP address, browser type, requested page, and request time. This information may appear in hosting and security logs.
• Messages you send us — if you contact us by email, your email address and the contents of your message are used to handle your request.

How we use information

We use this information to deliver the website, keep the service secure, diagnose errors, and respond to messages you send us.

Service providers and retention

Website hosting involves processing technical request data. If you contact us by email, email providers process the information needed to deliver your message. These providers handle data under their own terms and privacy policies.

We keep information only as long as reasonably needed for operations, security, legal obligations, or the purpose for which it was collected. Files processed locally by the public image tools are not retained by ImageNow.

Your choices and rights

You choose which details to include in a support message. A tool URL, browser, file format and size, and a description of the problem are useful starting points; keep private images on your device. Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. Send privacy requests to support@imagenow.net.

Changes and contact

We may update this policy as the service changes. The date above shows the latest revision. If you have a privacy question or request, email support@imagenow.net.